FAQ：

Q: Are you a factory?
A: We are a professional factory specialize in neoprene watersports items, such as wetsuits, swim vests, neoprene beach & pool toys, neoprene beach bags, neoprene backpacks, neoprene lunch bags, neoprene supports, neoprene gloves, etc.
Q: What’s your minimum order quantity?
A: Our normal MOQ is 1000 pieces (sets) per item for customized design. We also have items in stock, there is no MOQ.
Q: Can I put my logo on the items?
A: Sure, we can make the logo by heat transfer, silkscreen printing, silicon printing, embroidered… just need the vector logo file.
Q: Do you have a designer?
A: Yes, our design team can make the design according to your idea.
Q: What’s your sample policy?
A: For some of our existing samples, they are for free with freight collection. For customized samples, the sample fee could be refunded after the bulk order. The sample lead time is 3-10 days.
Q: What’s the production lead time?
A: Normally, 35-50 days after receiving the deposit and all the details confirmed.
Q: How do you control your products’ quality?
A: We have a QA & QC department, and all the products will be 100% checked before packing. You can also send your QC team or ask a 3rd party to inspect the products before shipping.
Q: What are your payment terms?
A: T/T with 30% deposit, and the balance against the copy of BL; L/C at sight; Alibaba Trade Assurance.